FAQ

"CONFIRMING YOUR ORDER"

Once your purchase is finalized, keep an eye out for our Order Confirmation email. If you don't spot it in your inbox, take a peek in your junk or spam folders. Still elusive? Reach out to our customer service team at customercaremodnaera@gmail.com or through our Contact Us form, and we'll promptly resend your confirmation for your convenience."

"AMENDING YOUR ORDER"

Once your order is placed, we're unable to make any changes or cancellations.

However, if you encounter any issues with your order within 30 days of receipt, please notify us promptly.

For returns, please refer to our Returns information for further instructions on initiating the process once your order arrives."

"What should I do if my order seems to be lost?"

No need to stress 

We're here to assist! Just shoot us an email at customercaremodnaera@gmail.com .Â