Country	Shipping	Time
USA	Free shipping on US	5-7 working days
USA	$ 15-18	3-5 Working Days

"REDIRECTING YOUR ORDER"

 

Regrettably, we are unable to redirect orders once they have departed from our warehouse. Therefore, kindly ensure that you provide a shipping address where you'll be available to sign and receive your order.

Should you wish to attempt redirecting your parcel after dispatch, please reach out directly to the courier to inquire about the possibility.

"RETURNS MADE EASY"

We happily accept returns on all unworn items within 30 days of your purchase.

Got questions or need assistance? Drop us an email at customercaremodnaera@gmail.com, and our team will be delighted to assist you.

 

"REFUND PROCESSING"

We strive to process all returned orders within 14 working days. However, during peak seasons, this period may extend to 30 working days.

Rest assured, all refunds will be credited back to the original credit card used for the purchase.

Kindly note that shipping costs are non-refundable.

 

"FAULTY ITEMS "

We apologize if you've encountered any issues with your new ModnaEra jewelry.

Our dedicated customer service team is here to assist you. Please reach out to us before returning your item, allowing our team to provide swift assistance and guide you through the process for a refund or replacement item.